Get free answers to your Consumer Law legal questions from lawyers in your area.
I'm seeking advice on how to sue for damages in federal court for a fraud case spanning over 18 years. My previous attempt was dismissed because I couldn't serve the defendants due to lacking their information. I'm considering proceeding without a lawyer and would appreciate guidance... View More

answered on Apr 28, 2025
The answer to your question turns on what information is necessary under your particular facts and circumstances. In Texas, the statute of limitations for fraud is four years, so it appears you may have a limitations issue already. It also appears that you may not have satisfactory information... View More
I purchased a robot vacuum from TikTok, and it didn't work. The seller, upon my request for a refund, instructed me to return the product and promised I would receive the refund within 10 days. However, it's been over two months, and they now claim to be waiting for an answer from the... View More

answered on Apr 28, 2025
You can file a small claims lawsuit against the actual seller. You will need to determine the actual legal name of the seller, if the seller is registered to do business in Texas, and who the registered agent for service of process is. If the seller is not registered to do business in Texas (and... View More
I bought a home "as-is" about 5 months ago. Before purchasing, I asked the real estate company if there were any septic system problems, and they claimed there were none. However, I've learned from a neighbor that the real estate company was informed of septic issues before the sale.... View More

answered on Apr 26, 2025
The law on this is complex and not helpful to you.
First, Real estate agents (the 'company' in your question) only know what the actual seller/former owner tell them. Unfortunately, sellers either don't tell or lie to their agents about the property. If the seller,... View More
I believe I have been scammed by an individual who claimed to be handling a "high court" case for me. I paid him $2,000-$3,000, and he promised that the court ordered the reps to pay me $6,500, which has not happened. He now claims the money was sent via JPay, but I have not received it.... View More

answered on Apr 26, 2025
I would think that your biggest problem will be finding him. You have some options. You can file a report of theft with the local police department. You can file a civil action. You can go to regulatory agencies. A civil action will cost you a filing fee. In any of the situations, you are... View More
I was involved in a vehicle accident on January 14, 2025, in which I am not at fault. The other driver's insurance, State Farm, has accepted fault. I am representing myself and need assistance in composing a professional email asking State Farm to disclose the bodily injury policy's... View More

answered on Apr 25, 2025
Hi there,
For your State Farm policy email, keep it short and direct. Start with your claim number and accident date (January 14, 2025), then clearly request the bodily injury policy limits disclosure, noting they've accepted fault. Mention your documented injuries (herniated discs,... View More
I was involved in a vehicle accident on January 14, 2025, in which I am not at fault. The other driver's insurance, State Farm, has accepted fault. I am representing myself and need assistance in composing a professional email asking State Farm to disclose the bodily injury policy's... View More

answered on Apr 27, 2025
A written request for policy disclosure should specify a deadline for when the policy must be provided. This can be done via email or certified letter. Typically, insurance companies respond promptly without issues.
If you’re representing yourself, be aware that any medical treatment from... View More
I received an email from "Legal Compliance <[email protected]>" claiming they have a subpoena from the District Court for the City of Ashburn. The email requests information about my account login activity, IP logs, and email content for January 2023 and states... View More

answered on Apr 25, 2025
Without reviewing the document, it would be difficult to assess the validity. That said, there is no District Court of the City of Ashburn. Ashburn is a location within Loudoun County, Va. but does not have a separate Court. The Loudoun County Sheriff's Office is the primary law enforcement... View More
Is it legal for unpaid child support to appear on my credit report? I am concerned about how this might affect my credit, and I need guidance on this situation.

answered on Apr 28, 2025
It is both legal and required. Unpaid child support can (and should) affect your credit. Child support is a "preferred" debt that takes priority over many other types of debt in the event of a priority dispute or bankruptcy. A child support lien is usually going to be satisfied first,... View More
In New York, someone crashed into my 2014 Honda CR-V EX-L with 150,000 miles, and their insurance company accepted responsibility but deemed it a total loss, offering $9,000. I believe the car, in perfect condition with regular maintenance, is worth more. I am concerned about covering extra costs... View More

answered on Apr 24, 2025
I'm sorry about your accident. I hope all involved are okay. You could try negotiating. However, the claim examiner only has so much leeway - they will consider the year, the make, the model, trim level, mileage and other possible factors. They may see your mileage at 150,000 miles as high,... View More
I received a notice for a pending trademark cancellation demanding $1170, which I suspect is fake. The notice threatened to cancel our trademark "Spirit Hustler" (filed on Dec 17, 2021, number 97178378) next week. It was sent via mail with instructions to send a check to an address in... View More

answered on Apr 23, 2025
You can check the current status of your trademark registration directly on the USPTO’s official database by visiting:
https://tsdr.uspto.gov/#caseNumber=97178378&caseSearchType=US_APPLICATION&caseType=DEFAULT&searchType=statusSearch.
To determine whether a petition... View More
I recently received a phone confirmation from a company stating that my refund would be processed and would appear on my credit card within 3-5 days. Approximately 3 hours after the call, I received an email from the company detailing the refund amount and the last four digits of my credit card.... View More

answered on Apr 23, 2025
Whether the company must honor the refund may depend on whether a binding contract was formed, which typically requires offer, acceptance, and consideration. If the refund was simply a voluntary promise without any action or agreement from you in exchange, there may be no enforceable contract due... View More
I experienced a house fire in October 2024, leading to severe damage and the need for reconstruction. During the reconstruction process, the contents of my living areas were packed and stored, but my insurance company is refusing to cover these costs, stating that personal property packing and... View More

answered on May 2, 2025
It depends on the nature of the insurance policy. If it is an occurrence policy, you are correct. However, it is an a claims made policy, the insurance company may be correct. Occurrence policies protect against incidents during coverage regardless of when claims arise. Claims-made policies only... View More
I received a phone call stating I missed a court hearing, which was a surprise since I hadn't received any notification, possibly due to it being sent to an old address. The caller gave me a case number and an attorney's contact. When I called, it was central management telling me that a... View More

answered on Apr 23, 2025
It most likely is a scam. I recommend you contact either your own lawyer or the court directly.
It is very possible you missed a court date, especially if you moved and failed to notify your own lawyer or the court directly of your change of address. Once you have been served and... View More
My dog was severely injured when an Amazon delivery driver ran him over near the end of my driveway in Apple Valley, CA. The driver did not stop, and my neighbors and father attempted to chase him down. Amazon has identified the driver, who submitted a video of the incident from the truck's... View More

answered on Apr 22, 2025
Hire a lawyer right away to protect your rights and ensure Amazon takes responsibility. Since Amazon has acknowledged the report and has video evidence, a lawyer can push for immediate reimbursement or coverage of your dog’s medical expenses. Gather all documentation—vet quotes, witness... View More
My dog was severely injured when an Amazon delivery driver ran him over near the end of my driveway in Apple Valley, CA. The driver did not stop, and my neighbors and father attempted to chase him down. Amazon has identified the driver, who submitted a video of the incident from the truck's... View More

answered on Apr 22, 2025
My heart goes out to you and your dog. The legal system is not always the best route to solve issues?
Please note, I do NOT have THE answer but only a few thoughts, so here goes nothing:
a- FIND the money asap to helpl the dog, if at all possible, to lessen his/her suffering and to... View More
I was mistakenly given Metformin, a diabetes medication, by my pharmacy, even though I do not have diabetes. I have been taking it for over three weeks, experiencing diarrhea, vomiting, and a reduced appetite. I have proof that they dispensed the wrong medication. I plan to visit the pharmacy... View More

answered on Apr 18, 2025
Sorry to hear what happened to you. Without minimizing what you went through, temporary vomiting and diarrhea, without more, will not justify the time and expense of a malpractice lawsuit. You should certainly report the matter to the pharmacy and perhaps try to get reimbursed for any medical and... View More
I am dealing with a B2B lead generation company whose Terms of Service require arbitration in Illinois, but the business has been harassing us and attempting to bribe us to remove a review of their services. Despite our cease and desist efforts, they retaliated by leaving an unfounded review on our... View More

answered on Apr 17, 2025
Harassment is a legal finding, NOT something that can be simply be asserted by a party. You give no example of the conduct that you allege constitutes harassment. If you signed a contract with a choice of laws clause that mandates Illinois jurisdiction, that is where you are. Be careful!... View More
I am a victim of identity theft; someone took out a loan in my name with Net Pay Advance. The fraud department of Net Pay Advance is asking for my Social Security number and driver's license number, but I'm concerned about the misuse of this information. While I have placed fraud alerts... View More

answered on Apr 16, 2025
I would contact one of us Justia consumer protection attorneys that assist consumers with identity theft. You'll want to file a police report and an FTC Fraud Affidavit.
Make sure that any dispute that you have made to Net Pay Advance is in writing and save any correspondence that you... View More
I have a legal issue with Ilderton Dodge in High Point, NC, where faulty parts were installed in my Dodge Journey, leading to a blown head gasket. The installation occurred in June 2024, with several subsequent visits failing to resolve the problem. By January 2025, after a second opinion and... View More

answered on Apr 16, 2025
For the issues you are facing with Ilderton Dodge in High Point, NC, it would be prudent to consult a consumer protection attorney or a lawyer specializing in automotive law. These legal professionals are well-versed in handling cases involving faulty product installations, warranty disputes, and... View More
I am dealing with issues related to a background search company. The phone number provided on my report doesn't exist, so I'm unable to speak with an agent. I've tried contacting them via fax and email all day without success. There are several inaccuracies in the report that I... View More

answered on Apr 16, 2025
I would contact a consumer protection attorney. You'll want to dispute the inaccurate information that is being reported by that background check company but a consumer protection attorney would likely be able to help you dispute the inaccurate information. I would recommend for you to reach... View More
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