Clayton, NC asked in Gov & Administrative Law and Real Estate Law for North Carolina

Q: Seeking free resources to compel developer to complete repairs for DOT takeover of subdivision.

The developer of our subdivision was supposed to turn it over to the DOT after the last house was built in 2016. However, he hasn't completed the necessary repairs for the DOT to take over, claiming he doesn't have the money. We've tried multiple times to communicate with him. I even contacted the Assistant Attorney General, who suggested filing a complaint, but we're unsure how to proceed without legal representation. Are there any free resources or organizations that can help us hold the developer accountable and ensure he fulfills his obligations?

1 Lawyer Answer
James L. Arrasmith
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Answered

A: You're not alone in this—many communities face the same issue when developers fail to follow through on promises, especially with DOT takeovers. The good news is, there *are* free resources that can help guide you through the process. Start by gathering any documents you have, including subdivision agreements, correspondence with the developer, and anything from the local planning department or DOT.

Your state or county's Department of Consumer Protection may offer complaint services for construction or contractor-related issues. You can also reach out to your local housing authority or municipal government—sometimes the planning or zoning department will have a record of the developer’s obligations and may be able to apply pressure. If your subdivision has a homeowners' association, it can act on behalf of residents and file complaints or request a meeting with officials.

Legal aid services in your state may also be able to help, especially if the issue affects many residents and there’s a clear pattern of noncompliance. Even without a lawyer, you can write a formal complaint to your state attorney general, as previously advised. Sometimes a well-documented, organized complaint signed by multiple residents gets more attention than individual emails. Keep pushing—you have every right to demand follow-through on the commitments made to your community.

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