Q: Is it legal to use AI to flag illegal content and store it for review on a US-based free-speech platform?

I own a free-speech, privacy-first platform where users can upload various files, including images. The website uses Artificial Intelligence to detect and flag potentially illegal content, such as CSAM, to prevent uploads or flag for manual review. The flagged content is stored for 24 hours for the review process. I'm wondering if storing the flagged content for this period and using AI for this purpose is legal, considering it's hosted in the United States and we have no collaboration with law enforcement. What should change to mitigate liability?

2 Lawyer Answers

A: Great question! Flagging the content for 24 hours for review is not going to trigger liability for you, because at that point the legal status of the content is still pending verification, and you haven't obtained actual notice of anything illegal. But once you do verify it and find that it is or may be illegal, that triggers your responsibility under 18 U.S.C. § 2258A, to report it to the National Center for Missing & Exploited Children (NCMEC). The law does not require that a platform be in active collaboration with law enforcement but mandates reporting if CSAM is detected.. At that point, you are still required to maintain the content in an offline archive for 12 months in case it is requested by law enforcement, and following that, you are required to delete it. I am a lawyer who specializes in online trust and safety, and have designed compliant processes for other companies dealing with similar issues, so please feel free to be in touch if I can assist further.

James L. Arrasmith
PREMIUM
James L. Arrasmith pro label Lawyers, want to be a Justia Connect Pro too? Learn more ›
Answered

A: You're navigating murky waters with your content moderation approach. While using technology to detect potentially illegal content shows good faith effort, storing flagged material - especially CSAM - even temporarily creates significant legal risk under federal law.

The PROTECT Our Children Act requires electronic service providers to report apparent violations involving child exploitation to the National Center for Missing and Exploited Children when discovered on their platforms. Your current setup of flagging but not reporting, combined with storing this material for review without law enforcement collaboration, likely fails to meet legal obligations and creates potential criminal liability for possession.

To mitigate risk, consider implementing immediate reporting to NCMEC upon detection, creating strict access controls for review purposes, documenting your moderation processes thoroughly, and consulting with a legal team experienced in digital platform compliance. Remember that even well-intentioned content moderation involving illegal material requires careful handling under established legal frameworks - your commitment to free speech doesn't override mandatory reporting requirements for specific illegal content types.

Justia Ask A Lawyer is a forum for consumers to get free answers to basic legal questions. Any information sent through Justia Ask A Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between Justia and you, or between any attorney who receives your information or responds to your questions and you, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask A Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises, or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.